Employee Training & Onboarding

Employee onboarding that is ready before the Monday start

New starters get a login, a welcome page and a paced first month on day one. Managers see who has stalled without asking for a spreadsheet.

At a glance

  • SCIM provisioning and SAML sign-in
  • Starter groups
  • Lessons paced by the calendar
  • Recording Studio for experts
  • Attendance for in-person sessions

If you coordinate onboarding, you know the rhythm. A batch of new starters every Monday, a shared drive full of policy PDFs, an orientation delivered by whoever happens to be free, and a checklist that lives in your inbox. It works until hiring picks up or a second office opens.

LMS Advisor turns that routine into a program you build once. Accounts arrive from your identity provider, starters land in a group that enrolls them automatically, lessons open on the day they are meant to, and each manager gets a view of their own people. Ongoing training after probation lives in the same place.

The challenge

What slows down a new starter’s first month

Day one depends on the office

One new hire gets a two-hour orientation with their manager. Another, in a smaller site, gets a link to a shared drive. Same role, very different first week.

The training login shows up on day three

IT sets up the laptop, someone else creates the learning account, and the welcome email lands after the new hire has already asked what to do.

Everything arrives at once

Forty documents, a benefits video and three system walkthroughs in week one. By Friday nobody remembers which parts mattered.

Managers hear about problems late

The first sign of trouble is often a missed probation goal, because nobody saw the new hire stop halfway through the product basics in week two.

How LMS Advisor helps

How the onboarding program fits together

Accounts come from your identity provider or a bulk import, a starter group handles enrollment, drip rules pace the month, and branch-scoped reports show each manager their own team.

SCIM provisioning and SAML sign-in

HR adds a starter in your identity provider and SCIM 2.0 creates the account. Sign-in runs through your existing SAML single sign-on.

Starter groups

Add a person to a group such as “Support starters” and they are enrolled in every course that group holds.

Lessons paced by the calendar

Drip rules release a lesson a set number of days after enrollment, so the week-three material stays out of sight in week one.

Recording Studio for experts

Your best CRM user records a screen and camera walkthrough in the browser, saved to the Media Library for any lesson.

Attendance for in-person sessions

Starters check in to the orientation or office tour by scanning a QR code, and the record sits next to their online progress.

Stalled-learner alerts

A “stuck mid-course” rule emails anyone who has stopped moving, and the at-risk view flags starters likely to drop off.

In depth

Building a first-month onboarding path

Plan the first four weeks, not a course list

The onboarding programs that work best start from a calendar. Week one covers the company, the tools and the policies people must acknowledge. Week two is the basics of the role. Weeks three and four move into products, customers and shadowing. Build each block as a course, then chain them into a learning path so they appear in order.

Inside each course, drip settings control timing. A lesson can open a set number of days after enrollment, on a fixed date for a cohort, or only once the previous lesson is complete. You can also set a minimum time on a lesson before the next one opens, which is useful for the handbook module people like to skip.

Getting people in without a ticket

If you use Okta, Microsoft Entra ID or another SCIM 2.0 provider, accounts are created when HR adds the person and, if you allow it, deactivated when they leave. SAML handles sign-in. Without an identity provider, a bulk import creates accounts with a temporary password and sends each starter a welcome email with their login details. Google sign-in and passkeys are available too.

After the first login, starters see a welcome page that greets them by name. Put the first-day schedule, the buddy’s name and a short video from the team lead there.

Content from people who do not have time to write courses

Subject-matter experts rarely want to author a course, but most will record a ten-minute walkthrough. Recording Studio captures camera, screen or both. For policy material, the AI tools draft lessons and quiz questions from an outline or pasted handbook text. Drafts are never published automatically, so someone in HR reviews them first. The interactive module builder adds knowledge checks that can be marked required, so a lesson is not complete until the check is passed.

Keeping managers in the picture

Give line managers the branch manager role and their reports are limited to their own location. Automation rules handle the chasing: a nudge when someone has made no progress after a few days, another when they stall halfway. Slack or Microsoft Teams notifications can post completions to a team channel. Once onboarding ends, adaptive recommendations suggest the next courses, so the same account carries into ongoing development.

Workflow

From signed offer to fully ramped

Map the first month

List what a starter must know by the end of each week, then turn each block into a course inside one learning path.

Connect accounts

Point SCIM and SAML at your identity provider, or prepare a bulk import file if you do not use one.

Open the starter group

Attach the onboarding courses to a group. Every person added to it is enrolled, and drip rules take over the pacing.

Watch week two

Check the branch report and the at-risk view mid-month, when stalls show up. Reminder rules do the first round of chasing.

Hand over to ongoing training

At the end of onboarding, assign the role’s development path and let recommendations suggest what comes next.

Use cases

Onboarding programs we see most

Weekly cohort starts

Contact centers that hire in waves use one starter group per role and fixed-date drip so each cohort moves together.

Onboarding across several sites

Branches keep each location’s starters and reports apart, while the core company content stays identical.

Rolling out a new system

When the CRM or ERP changes, existing staff get a short path of recorded walkthroughs and required checks before cutover.

Screening before the offer

Hiring teams run a short assessment with a file-upload question, and AI resume screening helps sort applicants.

Benefits

What the onboarding coordinator gets back

  • Every starter gets the same first month, wherever they sit
  • Accounts and enrollments happen without a ticket to IT
  • Managers spot a stalled starter in week two, not at probation
  • Experts share what they know by recording, not writing
  • Onboarding and later development live in one record per person
FAQ

Questions from HR and L&D teams

Can we set up new hires before their start date?
Yes. Because drip timing counts from the enrollment date, most teams either add starters to the group on day one or give a cohort fixed “available from” dates.
We use Okta or Microsoft Entra ID. Will accounts be created automatically?
Yes, through SCIM 2.0 provisioning, with SAML 2.0 for single sign-on. If you allow deactivation for that connection, switching someone off in your identity provider deactivates their LMS account too.
We do not have an identity provider. How do we add people?
Use the bulk user import. Each person gets a temporary password to change at first login and a welcome email with their details. A CSV file can also enroll a list into a course.
Can a manager see only their own team?
Yes. With the branch manager role, reports are scoped to that branch, and per-menu permissions decide what else a manager can see or change.
Our onboarding course already exists in Moodle or as SCORM. Do we rebuild it?
No. Moodle .mbz backups and LearnDash courses import directly, and SCORM 1.2, SCORM 2004, xAPI and cmi5 packages run as they are.
Will the AI write our onboarding program?
It drafts, you decide. The AI tools generate lessons, rewrite text and suggest quiz questions, but nothing is published without a person approving it, and AI can be switched off.
How do we record in-person orientation?
Create an attendance session and show its QR code in the room. Starters scan it to check in, or you mark them present by hand.
Get in touch

Walk us through your first week

Tell us how many people you onboard each month and which system creates their accounts. We will show you starter groups, drip timing and manager reports for your roles.

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