LMS reporting and analytics that show who is behind, and why

Results for a course or a person

Results is where most admins spend their time. Open a course to see every enrolled learner’s progress, then open a learner for lesson-by-lesson status, each quiz attempt with answers, and snapshots and violations where a quiz was proctored. Admins can mark a lesson or the whole course complete for someone, which helps when training happened offline. Results export to CSV, Excel or PDF, and exported cells are protected against spreadsheet formula injection, a detail your IT team will appreciate.

Finding the weak spots

Learner Analytics works course by course. The completion funnel shows the share of learners finishing each section and the drop-off between them, and the lesson completion funnel does the same lesson by lesson, so you can see the exact lesson where people stop. Hardest quiz questions ranks questions by how rarely they are answered correctly, and average time per lesson points to content that runs long or confuses people. Exams have their own results screen and export.

Item analysis covers both quizzes and exams. For each question it shows how many people got it right, how well it separates strong candidates from weak ones, which wrong options were picked and the average time spent, and it flags weak questions for you. The figures refresh nightly. For marks, switch on the gradebook for a course: it combines quizzes, assignments, exams, SCORM and manual items with your weights and exports to CSV. The assessments and quizzes page explains the grading rules.

How the at-risk score works

“Dropout prediction” means very different things from vendor to vendor, so here is ours in plain terms. Each active enrollment gets a score from 0 to 100 built from rules you can read: days since last login (up to 30 points), days since the learner last made progress (up to 25), quiz failure rate (up to 20), and 15 points for falling well behind the expected pace. Learners who take notes regularly get 10 points back. Scores map to low, medium, high and critical, each row lists its alerts, such as “No login for 12 days”, and scores refresh when you click Recalculate. For reminders that go out on their own, pair it with automation rules for no progress, no login or stalling mid-course.

Who sees what

Super admins and admins see all data. Branch managers, course managers, instructors and managers are limited to their own branch. Organization managers get a separate portal with their members’ progress, mandatory and overdue course assignments, and a CSV export. Line managers get My Team, which lists their direct reports with each person’s courses and overdue items and a button to nudge them. A weekly digest of overdue mandatory training goes to organization and line managers by email and in-app, so nobody has to remember to check.

Sign-ins, attendance and site traffic

User history shows each person’s sign-ins over the last 30 days with IP address, location, device and the pages they opened, which helps when someone says they could never get in. Zoom meetings mark attendance automatically once the meeting ends. Google Meet sessions stay manual or QR. Platform Analytics adds site traffic (pages, devices, browsers, countries and an hourly heatmap) with its own purge setting, and the website visitor and UTM campaign reports show which campaigns bring people to your site.

Standards data

SCORM, xAPI and cmi5 results feed lesson progress. xAPI statements are stored in the built-in LRS, and you can forward every statement to one or more external LRSs, with retries, if your analytics team already works in one.