Privacy Policy

This website is operated by WorldWin Coder Pvt. Ltd. (“LMS Advisor,” “we,” “our,” or “us”). LMS Advisor provides learning management system (LMS) software and related services.

Website: https://lmsadvisor.com

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the details above.

Information We Collect

We may collect the following categories of information when you use our website or interact with our services.

1. Information You Provide

When you request a demo or trial, submit a contact form, or communicate with us, we may collect your name, email address, phone number, company name, job title, industry, and the contents of your message.

2. Technical and Security Information

We may collect technical information, including your IP address, browser type, device information, and pages visited, to help maintain website security, prevent spam and abuse, and troubleshoot technical issues.

3. First-Party Website Analytics

We use server-side analytics to understand how visitors use our website and improve its performance and content.

Depending on your consent settings, this analytics system may record pages visited, referring websites, campaign parameters (such as UTM tags), and device and browser information.

IP addresses are anonymized by removing the final portion before being stored. The system may use the anonymized IP address, browser time zone, and language settings to estimate your approximate location, such as country, region, or city.

If you select Continue on our cookie consent banner, a first-party cookie named lmsa_vid may be used to recognize returning visitors for up to one year. Without this cookie, visits are grouped by day using a non-reversible identifier.

4. Third-Party Analytics and Advertising Technologies

Where enabled, we use Google Analytics, Google Tag Manager, Meta Pixel, and Microsoft Clarity to measure website usage, understand visitor interactions, and evaluate marketing performance.

These technologies are loaded only after you select Continue on our cookie consent banner, according to the consent mechanism implemented on our website.

Depending on the services enabled and your settings, these providers may collect information such as browsing activity, device information, and online identifiers. Their processing of information is also subject to their respective privacy policies.

5. AI Chat Assistant

The chat button on our pages opens an AI assistant. You are chatting with software, not a person, and its answers can contain mistakes; our team confirms details such as prices and contract terms.

When you use the assistant, we store your messages, its replies, the page where the chat started, your IP address and your browser type, so that you can continue the conversation and so that we can protect the service from spam and abuse. Email addresses, phone numbers and card numbers typed into the chat are removed before a message is stored or processed. Your messages, without those details, are sent to our AI service provider (currently Anthropic) to generate the replies.

If you ask us to contact you from the chat, we collect your name and email address and, if you choose to give them, your company and phone number. We confirm your email address with a one-time code before your request is saved.

Conversations are deleted automatically after 180 days unless they are part of a request you sent us, in which case they are kept with that request. You can delete your conversation at any time with Delete chat in the chat window.

6. Affiliate Program

If you apply to our affiliate program, we collect your name, email address and password (stored only as a one-way hash) and, if you choose to give them, your company, website, country, phone number and how you plan to refer clients. Payout details you add, such as bank or PayPal details, are stored encrypted and used only to pay you.

We record clicks on affiliate links (the page visited, the referring website and a daily identifier that cannot be reversed to an IP address) so that affiliates can see their statistics. If you contact us after following an affiliate’s link, that affiliate sees your organization name, your initials and the progress of your enquiry, never your email address or phone number.

If an affiliate sends us your details as a project, they confirm that you agreed to be contacted.

How We Use Your Information

We use personal information for the following purposes:

• To respond to inquiries and provide information about LMS Advisor, including demo and trial requests.
• To communicate with prospective customers and provide requested services.
• To protect our website, forms, and services against spam, fraud, unauthorized access, and other abuse.
• To use Google reCAPTCHA, where enabled, to help distinguish legitimate users from automated submissions.
• To analyze website traffic and visitor interactions, subject to applicable consent requirements.
• To improve our website, content, services, and user experience.
• To comply with applicable legal obligations and establish, exercise, or defend legal claims where necessary.

Legal Basis for Processing

Where applicable data protection laws require a legal basis for processing personal information, we rely on one or more of the following:

• Consent: Where you have given consent, including for non-essential cookies and analytics or advertising technologies that require consent.
• Legitimate interests: Where necessary and permitted by law, to respond to business inquiries, maintain website security, prevent abuse, and improve our services, provided those interests do not override your rights.
• Pre-contractual steps: Where processing is necessary to respond to a request you make before entering into a contract.
• Legal obligations: Where processing is necessary to comply with applicable laws or lawful requests.

The applicable legal basis depends on the information involved, the purpose of processing, and the laws that apply to you.

Cookies and Consent

Our website uses essential cookies and, where enabled and permitted, analytics and advertising technologies.

Essential cookies may be used to maintain website functionality, protect forms, and remember your cookie consent choice through a cookie named lmsa_consent.

When you start a chat, an essential cookie named lmsa_chat lets you continue the conversation where you left off for up to 30 days. It is removed when you restart or delete the chat.

If you arrive through an affiliate’s link, a cookie named lmsa_ref remembers that affiliate’s referral code and the date of the visit for up to 90 days, so that a request you send us is credited to them. It holds no other information.

Non-essential analytics and advertising technologies are loaded only after you select Continue on our cookie consent banner.

If you select Reject, non-essential analytics and advertising technologies should remain disabled, and the lmsa_vid identifier cookie is removed.

To change your choice, clear this website's cookies in your browser and revisit the website to display the consent banner again.

Please note that clearing cookies may also remove other website preferences.

How We Share Information

We may share personal information with service providers that help us operate and maintain our website and services. These may include:

• Website hosting and infrastructure providers.
• Business email and communication service providers.
• Analytics and advertising technology providers, where enabled with the required consent.
• Security and spam-prevention service providers.
• An AI service provider that generates the chat assistant’s replies.

We require service providers to handle personal information appropriately and, where applicable, under contractual confidentiality and data protection obligations.

We may also disclose information when required by law, in response to valid legal processes, or when reasonably necessary to protect our rights, users, or services.

We do not sell personal information.

International Data Transfers

Some of our service providers may process information in countries other than your country of residence. Where international transfers are subject to applicable data protection laws, we will take the required steps to provide appropriate safeguards.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business records, protecting our services, and complying with legal obligations.

Inquiry information is retained for as long as needed to manage the inquiry and maintain appropriate business records. We then delete or anonymize it when it is no longer required, subject to applicable legal retention requirements.

Analytics information and cookie identifiers are retained according to the applicable retention periods and settings of our analytics systems.

Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, and misuse.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location and the applicable laws, you may have rights to:

• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Request a copy of certain information in a portable format.
• Object to or request restrictions on certain processing activities.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with the relevant data protection authority, where applicable.

To exercise your rights, contact us at swati@lmsadvisor.com. We may need to verify your identity before processing your request.

We will respond to requests in accordance with applicable legal requirements.

Children's Privacy

Our website is intended for business users and individuals seeking information about LMS software and related services. We do not knowingly collect personal information directly from children through our marketing website. If you believe a child has provided personal information to us, please contact us so we can review the matter and take appropriate action.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technologies, legal requirements, or privacy practices.

Any updated version will be published on this page. The revised policy will apply from the date it is published, unless otherwise stated.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact:

WorldWin Coder Pvt. Ltd.

Website: https://lmsadvisor.com

Email: swati@lmsadvisor.com